In the event of any occurrence which may give rise to a claim under this Policy, notice must be given to us in writing as soon as practicable with brief details of the incident along with names and addresses of witnesses and any third party claimants and potential claimants to the below:
By Post: Beazley Head Office, Plantation Place, 60 Great Tower Street, London, EC3R 5AD
By Telephone: +44(0) 207 674 7000
If you require URGENT assistance outside of office hours please call +44 (0) 208 502 6999
This number will be available between the hours of 5pm and 10pm GMT on weekdays and between 8am and 10pm GMT on weekends. Out of these hours there is a voicemail facility which is monitored regularly
Please refer to the front page of your Certificate Schedule of Insurance for details of your insurer and for more information regarding the Beazley claims process, please visit page 6 of the Beazley Product Disclosure Document
DAMAGE CLAIM - Please complete and return the claim form when notifying us of your claim Damage Claim Form.
THEFT CLAIM - Please complete and return the claim form when notifying us of your claim Theft Claim Form.
On the happening of any occurrence likely to give rise to a claim under this policy, you must confirm in writing as soon as reasonably possible after the date of the occurrence and in any event within ninety (90) days
Such notice shall include full particulars of the occurrence.
What to do in a serious medical or other emergency
During Your Trip if You require medical assistance or hospitalisation whilst overseas, you (or someone travelling with You) must telephone Our Medical Assistance line: +44 (0)20 7111 1100.
What to do in the event of a non-emergency claim
Contact our claims handlers:
Gallagher Bassett Services Pty Ltd
GPO Box 14
Tel: +61 7 3005 1691
Please complete and return the claim form when notifying us of your claim (download here).
To help prevent fraudulent claims, your personal details are stored on computer and may be transfer to a centralised system. This information is kept according to the rules of the Privacy Act 1988